You will respond to client requests to ensure understanding of company standards investigate on client and guest complaints to maintain positive client and guest relations.Ħ. Oversee programs to ensure compliance, identify efficiencies, and to reduce costs in all responsibilities.ĥ. Monitor associates for adherence to Oklahoma ABLE laws and Choctaw Nation policies.Ĥ. Assist Executive Chef and restaurant management in creating menus that meet the needs of our guests while achieving budget goals.ģ. You will direct operations, including hiring, training, scheduling, coaching and counseling, auditing/inspecting work to ensure standards are met, promoting teamwork and inclusiveness, scheduling, conducting performance management with staff (reviews, address sub-standard performance).Ģ. You will report to the Director of Restaurants.ġ. Job Purpose or Objective(s): The General Manager has complete responsibility of assigned venues within the casino and directly responsible for ensuring profitability, operating efficiency, compliance to Public Health Standards, and customer satisfaction.
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